DVDO Quick6r Guide de l'utilisateur télécharger pdf (Page 38)

DVDO Quick

6x2 4K Ultra HD HDMI Switcher

DVDO Products Warranty Period

The warranty terms for all DVDO products are:

Domestic & Asia 1Year

EU & UK 2 Years

Any third party products such as the Roku Streaming Stick are not covered under the DVDO warranty and are covered under the

third party warranty only. See Roku Warranty statement at the end of this document. If you need warranty replacement of the

Roku stick within the Roku warranty period of 90 days, follow the process in the “Obtaining warranty service” section to receive

authorization to return the stick to DVDO for a replacement.

System Warranty

During the warranty period, the defective hardware of DVDO products will be either repaired or replaced, with new or like new

products, at the discretion of DVDO except in the cases listed in the Limitation of Liability Clause of this document

This International Limited Warranty covers the costs of service parts and labor required to restore your product to fully functional

condition. DVDO will, at its discretion, repair or replace any defective products or parts thereof covered by this International

Limited warranty with refurbished parts of the product that are equivalent to new or like new products in both functionality and

performance. A product or part that is repaired or replaced under this International Limited Warranty shall be covered for the

remainder of the original warranty period applying to the product or part, or for 90-days, whichever expires last. All exchanged

parts and products under this International Limited Warranty will become the property of DVDO.

DVDO offers no warranty of any kind for any pre-installed software, its quality, performance, functionality, or compatibility for a particular

purpose. Nor does DVDO warrant that the functions contained in the software will meet specific requirements or that the operation of the

software will be uninterrupted or error-free. Thus, the software is sold ‘as is” unless otherwise explicitly stated in writing.

Obtaining the Warranty Service

Warranty service or Returned Merchandise Authorization (RMA) under this International Limited Warranty will be honored only if

claims are made within the warranty period. For notifications to DVDO or products outside the warranty period, the process will be

the same, but charges may apply. Contact details may be obtained on DVDO website http://www.dvdo.com/support/rma.aspx.

Customers are requested to perform the following actions before claiming DVDO product as defective:

(a) Owner must notify DVDO, during the warranty period, in writing of alleged defect, and allow DVDO a reasonable

opportunity to inspect the allegedly defective product;

(b) No Product may be returned without DVDO’s consent, The DVDO RMA# must accompany all returns, and all returns

must be delivered to DVDO within the warranty period;

(c) Owner may, then at its own expense, return the allegedly defective Product, freight pre-paid and in the original packaging,

accompanied by a brief statement explaining the alleged defect to DVDO;

1 2 ... 33 34 35 36 37 38 39 40 41 42 43 ... 50 51

Pas de commentaire

DVDO Quick6r Guide de l'utilisateur Page 38